Business English

Business English Elementary Practice Online (British)

Business English Elementary

ISBN 9780230751774


This is a business, elementary level course. You will find a collection of exercises and activities to give you practice of grammar, vocabulary, listening, reading and writing. There are 4 units, each with 5 syllabus items.

Why choose this course?

It will help you...

  • develop grammar and vocabulary understanding 
  • practise speaking and listening skills 
  • learn business-specific vocabulary and expressions 
  • develop practical language to liaise with colleagues and partners in English 
  • undertake confidently business tasks in an international environment 
  • improve your English both in and out of the office

Key features

  • over 80 carefully selected interactive resources 
  • can be used alongside any business English coursebook 
  • each unit covers areas that every successful professional needs to know such as making phone calls, dealing with complaints, making small talk and travelling for work
Open full syllabus overview

Syllabus details

  1. Business communication: People and conferences
    1. Socializing
    2. Conference introductions
    3. Conference email
    4. This year's conference
  2. Business communication: Telephone conversations
    1. Making a phone call
    2. Mobile phone numbers
    3. Phone responses
    4. On the phone
    5. Can I leave a message?
  3. Business communication: Telephone messages
    1. Leaving a telephone message
    2. Leaving a telephone message
    3. What's happening?
    4. Just letting you know
  4. Business communication: Courses and presentations
    1. Training course introduction
    2. Listening to a presentation
    3. Product presentation
  5. Business communication: Customers and complaints
    1. Handling complaints
    2. Company and customer
    3. Complaining about a product
  6. Away from work: Business travel
    1. A business trip
    2. Have we got everything?
    3. Taking a flight?
    4. Which bag is ...
    5. Ask the pilot
  7. Away from work: Small talk
    1. Small talk
    2. The taxi driver
    3. Meeting people
    4. Travel language
    5. What's the weather like?
    6. The weather where you are
  8. Away from work: Company visitors
    1. Arrangements for visitors
    2. Entertaining your clients
    3. What time do you arrive?
    4. Welcome to our company
  9. Away from work: Hotels
    1. Hotel check-in
    2. Checking in at the Riverside Hotel
    3. At The Royal Hotel
    4. What's on the menu?
    5. When in Rome ...
    6. Reserving a hotel room
  10. Away from work: Restaurants
    1. Booking a restaurant
    2. Restaurants and eating out
    3. Eating out
    4. I love pizza
    5. Breakfast all over the world
  11. Companies: Business buildings and departments
    1. Office words
    2. Company structure
    3. Business buildings
    4. Finding your way
    5. Directions in a building
  12. Companies: Office equipment and supplies
    1. Paperwork
    2. Describing an office
    3. The world of business
    4. The Supplies Shop
  13. Companies: Business tips
    1. Negotiating tips
    2. Running your own business
    3. Market research
    4. Credit cards
  14. Companies: Businesses and financial institutions
    1. The European Central Bank
    2. What does your company do?
    3. Rutland football stadium
    4. The New York Stock Exchange
  15. Companies: Business news
    1. In the news
    2. Business news headlines
  16. People: Looking for a job
    1. Working at the IMF
    2. Reporting the results of a survey
    3. Dear Mr Bradshaw
    4. A reference for John Marr
  17. People: Job interviews
    1. Interview questions
    2. Arranging an interview
    3. Interview rejection letter
  18. People: Jobs and tasks
    1. Travelling for work
    2. Job types
    3. What do you do in your job?
    4. What do you do?
    5. Interview with a TV director
    6. My colleagues
  19. People: A typical day
    1. What does Mrs Bari do?
    2. Mr Gonzales starts work at 9 am.
    3. My new job
    4. A busy day at work
  20. People: Do's and don'ts in the workplace
    1. A report on smoking in the workplace
    2. Do I have to?