Business English

Business English Elementary Practice Online (American)

Business English Elementary

ISBN 9780230761865


This is a business, elementary level course. You will find a collection of exercises and activities to practice your grammar, vocabulary, listening, reading and writing. There are 4 units, each with 5 syllabus items.

Why choose this course?

It will help you...

  • develop grammar and vocabulary understanding
  • practise speaking and listening skills
  • learn business-specific vocabulary and expressions
  • develop practical language to liaise with colleagues and partners in English
  • undertake confidently business tasks in an international environment
  • improve your English both in and out of the office

Key features

  • over 80 carefully selected interactive resources
  • can be used alongside any business English coursebook
  • each unit covers areas that every successful professional needs to know such as making phone calls, dealing with complaints, making small talk, and travelling for work
Open full syllabus overview

Syllabus details

  1. Business communication: People and conferences
    1. Conference email
    2. Socializing
    3. Conference introductions
    4. This year's conference
  2. Business communication: Telephone conversations
    1. Making a phone call
    2. Phone responses
    3. Cell phone numbers
    4. On the phone
    5. Can I leave a message?
  3. Business communication: Telephone messages
    1. What's happening?
    2. Leaving a telephone message
    3. Leaving a telephone message
    4. Just letting you know
  4. Business communication: Courses and presentations
    1. Listening to a presentation
    2. Product presentation
    3. Training course introduction
  5. Business communication: Customers and complaints
    1. Company and customer
    2. Complaining about a product
    3. Handling complaints
  6. Away from work: Business travel
    1. A business trip
    2. Do we have everything?
    3. Taking a flight?
    4. Which bag is ...
    5. Ask the pilot
  7. Away from work: Small talk
    1. Small talk
    2. The taxi driver
    3. Meeting people
    4. Travel language
    5. What's the weather like?
    6. The weather where you are
  8. Away from work: Company visitors
    1. Arrangements for visitors
    2. What time do you arrive?
    3. Welcome to our company
    4. Entertaining your clients
  9. Away from work: Hotels
    1. At The Royal Hotel
    2. Reserving a hotel room
    3. Hotel check-in
    4. Checking in at the Riverside Hotel
    5. When in Rome ...
  10. Away from work: Restaurants
    1. Booking a restaurant
    2. Restaurants and eating out
    3. Eating out
    4. I love pizza
    5. Breakfast all over the world
  11. Companies: Business buildings and departments
    1. Business buildings
    2. Office words
    3. Company structure
    4. Getting around
    5. Directions in a building
  12. Companies: Office equipment and supplies
    1. Describing an office
    2. The world of business
    3. The Supplies Shop
    4. Paperwork
  13. Companies: Business tips
    1. Negotiating tips
    2. Running your own business
    3. Market research
    4. Credit cards
  14. Companies: Businesses and financial institutions
    1. What does your company do?
    2. Rutland soccer stadium
    3. The New York Stock Exchange
    4. The European Central Bank
  15. Companies: Business news
    1. In the news
    2. Business news headlines
  16. People: Looking for a job
    1. Dear Mr. Bradshaw
    2. A reference for John Marr
    3. Working at the IMF
    4. Reporting the results of a survey
  17. People: Job interviews
    1. Arranging an interview
    2. Interview rejection letter
    3. Interview questions
  18. People: Jobs and tasks
    1. What do you do?
    2. Traveling for work
    3. Job types
    4. What do you do in your job?
    5. Interview with a TV director
    6. My colleagues
  19. People: A typical day
    1. What does Mrs. Bari do?
    2. Mr. Gonzales starts work at 9 a.m.
    3. My new job
    4. A busy day at work
  20. People: Do's and don'ts in the workplace
    1. Do I have to?
    2. A report on smoking in the workplace